hillsong
yesterday i got to experience hillsong church… not only that my sister is friends with the graphic designer here so i got to meet him as well. it was pretty cool. awesome worship, good messages… (i actually went to church twice and there was two different speakers) joel houston has a striking resemblance to joel hamilton. my eyes were peeled doing research (i need to stop back by before i leave). the most interesting part was how they did there screens. this gave me thoughts on our evil center screen. will share when i get back. however it is probably one of those “brilliant ideas” i talk about in the “about me.”
also i have been brainstorming what the next big trend is going to be. i am currently stuck between two different ideas hopefully i will have this resolved in my head before i get home. i have also been thinking about what i want to talk about in the breakout session i am doing at ministrycom. more to follow on this.
expectations
Our entire staff was asked to read “The Starbucks Experience” a few months ago. I finally finished it last night. Great book, I highly recommend it… even though it took me a while to read. I am really more a fan of mystery books. So today in our monthly all staff meeting we were asked to define who our primary and secondary customers were based on the department we work in and explain how we saw their expectations.
My primary customer: our church staff
Their expectations: for their projects to be professional, FREE, cutting edge, and done yesterday (they all seemed to agree)
My response: is supposed to be yes
My “customers” have unrealistic expectations everyday and it is my job to meet them to the best of my ability. Sometimes I handle this well, sometimes not so much. More times then not I put unrealistic expectations on myself to get all of this done. This week I have come to realize that I will probably never clear our project board because for every one project I erase 4 more come in. Sad realization I must tell you.
